Privacy Notice

HEFF is a trading name used by A&A Sales and Design. For the purposes of data protection law, the data controller is A&A Sales and Design, established in Ireland.

You can contact us at info@heff.ie or by telephone at +353 83 015 6533.

When you submit an enquiry through this website, we collect the following information:

• Full name
• Email address
• Optional telephone number
• Project location
• Project type
• Service required
• Anticipated timeframe
• Indicative investment range
• Project description
• Consent confirmation

We do not collect more information than is needed to review and respond to your enquiry.

Your information is collected to:

• Review and respond to your enquiry
• Discuss a potential project with you
• Prepare any requested proposal or quotation
• Maintain appropriate business records
• Protect the website from misuse

We rely on the following lawful bases:

• Taking steps at your request before entering into a contract — for example, preparing a quotation or discussing a potential commission.
• Our legitimate interests in operating the business, responding to genuine enquiries and maintaining appropriate business records.
• Your consent, only where consent is specifically requested.

HEFF uses Google Analytics 4 to understand how this website is used and to improve the site. Analytics is optional and only operates with your consent. When you consent to analytics, Google may collect information about your use of the website, including pages viewed, approximate location, device and browser information, and interaction data. Google processes this information as a service provider on behalf of HEFF.

You can withdraw or change your analytics consent at any time using the Cookie settings link in the footer. When analytics consent is refused or withdrawn, no optional analytics data is collected through this website.

Your information may be shared with service providers who act as data processors, including those providing website hosting, secure enquiry storage, email delivery, and analytics (Google). We may also share information with professional advisers where reasonably necessary.

We do not sell your personal information.

Some technology providers may process information outside Ireland or the European Economic Area. Where this occurs, appropriate safeguards should apply to ensure a comparable level of protection for your information.

We do not name individual providers here unless their involvement has been verified.

Unsuccessful or inactive enquiries are ordinarily deleted or anonymised after 24 months, unless continued retention is reasonably necessary.

Project and transaction records may be retained for longer where required for contractual, accounting, tax or legal purposes.

You have the following rights, where applicable:

• Access to your personal information
• Correction of inaccurate information
• Erasure of your information
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent, where processing relies on consent

To exercise any of these rights, contact us at info@heff.ie.

If you have a concern about how we handle your information, please contact A&A Sales and Design first at info@heff.ie and we will do our best to resolve it.

You may also complain to the Irish Data Protection Commission at dataprotection.ie.

Enquiries are reviewed personally. They are not subject to automated eligibility or acceptance decisions.